Terms & Conditions

Last updated: October 2025

Welcome to MyMind Printing. By accessing or using our website (the “Site”), you agree to comply with and be bound by the following Terms and Conditions (“Terms”). Please read them carefully before using our services. If you do not agree with these Terms, please do not use this Site.

1. General Information

This website is operated by MyMind Printing, located in Montreal, QC, Canada. Throughout the Site, the terms “we”, “us”, and “our” refer to MyMind Printing. We offer this website, including all information, tools, and services available, to you — the user — conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Use of the Website

By using our website, you represent that you are at least the age of majority in your province or territory of residence. You agree not to use our products or services for any unlawful or unauthorized purpose or violate any laws in your jurisdiction (including copyright laws).

3. Products and Services

MyMind Printing specializes in custom apparel, DTF transfers, and personalized printing services. All products are made to order based on the design and information provided by the customer.

We strive to display accurate colors and product images on our website; however, we cannot guarantee that your device’s display accurately represents the final product.

4. Orders and Payments

All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order if we believe it may be fraudulent or violate our policies.

Payments are processed securely through trusted third-party payment gateways (such as Shopify Payments or PayPal). Your payment information is encrypted and never stored on our servers.

5. Custom Design Responsibility

Customers are responsible for ensuring that all uploaded designs, logos, or artwork comply with copyright and trademark laws. By submitting a design, you confirm that you have the rights or permission to reproduce it. MyMind Printing is not liable for any copyright infringement issues arising from user-submitted content.

6. Shipping and Delivery

We offer shipping through trusted carriers such as Canada Post and UPS. Delivery times may vary depending on your location, order volume, and carrier conditions. We are not responsible for delays caused by shipping carriers, customs, or weather conditions.

7. Refunds and Returns

Because our products are custom-made, we do not accept returns or exchanges unless the item is defective or damaged upon arrival.
If you receive a damaged product, please contact us within 7 days of delivery at contact@mymindprinting.com with your order number and photos of the issue.

8. Limitation of Liability

MyMind Printing shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Our total liability for any claim shall not exceed the amount paid for the order in question.

9. Privacy

Your submission of personal information through the store is governed by our Privacy Policy. We take your privacy seriously and ensure your data is protected and used only for order processing and communication.

10. Changes to Terms & Conditions

We reserve the right to update, modify, or replace any part of these Terms at any time. Changes will take effect immediately upon posting on the website. Continued use of our Site after any modifications constitutes your acceptance of the new Terms.

11. Contact Information

For any questions about these Terms, please contact us at:
📧 contact@mymindprinting.com
📞 +1 514 576 0290
📍 Montreal, QC, Canada